Welcome to Venric Health & Beauty (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website venric.shop and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
2. Eligibility
To use our website and make purchases, you must be at least 18 years of age or have the consent of a parent or guardian. By placing an order, you confirm that you meet this requirement and that all information provided is accurate, complete, and current.
3. Products & Pricing
All products listed on venric.shop are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
We strive to display accurate product images and descriptions. However, slight variations in color or appearance may occur due to screen settings.
We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.
4. Order Placement & Acceptance
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason.
An order is considered accepted only when you receive an order confirmation email or SMS from us.
We may cancel orders due to stock unavailability, pricing errors, suspected fraudulent activity, or inability to verify payment.
5. Payment Terms
We accept payments via Credit Card, Debit Card, UPI, Net Banking, and Cash on Delivery (where applicable).
All payment transactions are processed through secure, encrypted payment gateways.
You agree to provide valid and accurate payment information. We are not responsible for payment failures caused by incorrect details or bank issues.
In case of payment disputes, please contact your bank or payment provider directly.
6. Shipping & Delivery
Orders are processed within 1–2 business days after payment confirmation.
Estimated delivery times:
Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.
We are not responsible for delays caused by incorrect shipping addresses provided by the customer.
Free shipping may be offered on select products or during promotional campaigns.
7. Return, Exchange & Refund Policy
We accept returns within 7 days of delivery for products that are damaged, defective, or incorrect.
Products must be unused, unopened, and in original packaging to be eligible for return or exchange.
Perishable or personal care items (such as opened skincare products) cannot be returned for hygiene reasons unless defective.
To initiate a return, contact us at support@venric.shop or WhatsApp +91 8801588487 with your order details and images of the issue.
Refunds will be processed within 7–10 business days after the returned product is received and inspected. Refunds will be issued to the original payment method.
Shipping charges for returns due to customer preference (change of mind) are borne by the customer.
8. Product Usage & Safety
All Venric products are intended for external use only unless otherwise specified.
We recommend performing a patch test before using any new skincare or beauty product.
If irritation, redness, or allergic reaction occurs, discontinue use immediately and consult a healthcare professional.
We are not liable for any adverse reactions caused by individual skin sensitivities or misuse of products.
9. Intellectual Property
All content on venric.shop, including text, images, logos, graphics, and product descriptions, is the intellectual property of Venric Health & Beauty and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or use our content for commercial purposes without prior written consent.
10. User Conduct
By using our website, you agree not to:
Use the website for any unlawful purpose.
Upload or transmit viruses, malware, or harmful code.
Attempt to gain unauthorized access to our systems or user accounts.
Post false, misleading, or defamatory reviews or content.
Interfere with the security or proper functioning of the website.
11. Limitation of Liability
Venric Health & Beauty shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
We do not guarantee that our website will be uninterrupted, error-free, or free from viruses.
12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the revised terms.
14. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: support@venric.shop
Phone: +91 8801588487
WhatsApp: +91 8801588487
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (IST)
Address: Hyderabad, Telangana, India
Thank you for choosing Venric Health & Beauty. We appreciate your trust and look forward to serving you.
